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Human Rights for Public Service Users

A report from the House of Commons Public Administration Select Committee (PASC) on 9 July 2008 has questioned the level of human rights afforded to users of public services which have been contracted-out to private and third sector organisations by Government.

With the changing trend towards contracting out services to the third sector, the July report discusses whether third sector providers are, or indeed should be brought, under the same obligations as Governmental organisations to provide service users with protection under the Human Rights Act and rights under Freedom of Information legislation.

As Committee chairman, Tony Wright, states "the principle must be right that public services are provided by whoever will deliver the best outcomes for service users. Sometimes, that will be an organisation from the third sector”. With this in mind the report stresses the need to consider whether Human Rights and Freedom of Information legislation needs to be extended to specifically cover voluntary organisations such as charities and social enterprises.

In 2002 it was held in the landmark case of Leonard Cheshire and recently reaffirmed in the case of YL v Birmingham that voluntary sector care homes are not considered public authorities under the Human Rights Act and therefore do not have human rights obligations to users. However, the cross party committee have suggested that no matter the identity of the service provider, all public service users should have the same rights to information, and all contractors and service providers should be subject to the same obligations.

Justice Secretary Jack Straw has already announced that there is to be consultation on bringing all contractors within Freedom of Information legislation. These proposals are likely to be controversial because they will involve additional compliance costs for third sector providers in additional consultation procedures before implementing change and in responding to Freedom of Information requests.

A spokesman for the National Council for Voluntary Organisations (NCVO) reiterated this point stating: "The Human Rights Act provides vital protection to vulnerable users of public services. That protection should not depend on whether the service is provided by a public, private or voluntary sector organisation.” However, his view on extending the Freedom of Information legislation to specifically cover third sector providers was that this would be an unnecessary step as “it is already the case” that there are sufficient provisions in place for any member of the public to make a request for information from any public body, commissioners and regulators.


For More Information Contact:
Pav Jawanda
The Projects Partnership Limited
53 Great Suffolk Street
London SE1 ODB

t 020 7620 0888
f 020 7620 0778
e info@tpplaw.co.uk

Email: Pav

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Thursday, 20 November 2008